Discover Trade, LLC Privacy Policy
Effective Date: January 22, 2007
Discover Trade is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build user's trust and confidence
in the Internet by promoting the use of fair information practices. This privacy
statement covers the site http://www.discovertrade.com. Because this Web site
wants to demonstrate its commitment to your privacy, it has agreed to disclose
its information practices and have its privacy practices reviewed for compliance
by TRUSTe.
If you have questions or concerns regarding this statement, you should first
contact Discover Trade’s Webmaster, at support@discovertrade.com. If you
do not receive acknowledgement of your inquiry or your inquiry has not been
satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with us to resolve your concerns.
Discover Trade is committed to protecting your privacy. That is because we base
our business on the trust you place in us. This policy describes our practices
regarding personal and account information collected through our Web site. In
this policy, “personal and account information” means your name,
company name, address, telephone number, fax number, and e-mail address plus
any other information that personally identifies you, including your industry,
and purchase history, or would permit us to contact you, and “we”
and “us” means Discover Trade as well as its service providers.
Changes to Our Privacy Policy
We reserve the right to modify this privacy policy from time to time; the effective
date noted above will indicate the date that this policy was last updated. You
should visit our Web site periodically to review any changes. If we make material
changes to this policy, we will notify you here, by email or by means of a notice
on our home page.
Information Collection and Use
Discover Trade is the sole owner of information collected on this site. We will
not sell, share, or rent this information to any outside parties, except as
outlined in this policy. We collect information from our customers to process
orders and better serve you with pertinent information, such as order confirmations
and order status updates. Information collected includes your name, shipping
address, billing address, telephone numbers, e-mail address, and payment information
such as your credit card number. We also require you to submit a username and
password of your choice for your future access to your account information.
To protect your information, do not share your username and password with anyone.
We use your personal information to provide products or services you have requested,
respond to a communication from you, contact you, and as otherwise described
in this policy.
Registration
In order to process your orders placed on this website, you must first complete
the registration form. During registration, you will be required to provide
your contact information, which includes your name, e-mail address, telephone
number and street address. This information is used to provide you with important
services such as automated order status updates via e-mail. You may not opt-out
of receiving these critical service updates and order status emails.
Cookies
A cookie is a small text file that is stored on a user’s computer for
record-keeping purposes. We use cookies on this site.
If you choose to reject the cookie, you can still browse our store but will
be unable to use the shopping cart to buy products. The Discover Trade Online
check out process cannot function without cookies enabled so that the necessary
information to process your order is retained. If you disable cookies, we will
be unable to accept your online order. We will not share any personally identifiable
information provided by this cookie with any third party. We do link data stored
in cookies to the personally identifiable information you submitted while on
our site. This allows us to personalize your shopping experience.
We also use session ID cookies, to make it easer for you to navigate our site.
A session ID cookie expires when you close your browser.
Log Files
As is true of most Web Sites, we gather certain information automatically and
store it in log files. This information includes internet protocol (IP addresses,
browser type, internet service provider (ISP), referring/exit pages, operating
system, date/time stamp, and click stream data. We use this information to analyze
trends, administer the site, track user movement, and gather broad demographic
information for aggregate use. We do not link this automatically-collected data
to personally identifiable information.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled
by Discover Trade. Please be aware that we, Discover Trade, are not responsible
for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy
statements of each and every Web site that collects personally identifiable
information.
This privacy statement applies only to information collected by this Web site.
Third Party
We restrict access to your personal and account information to those who need
access to use it as set forth in this policy. Only authorized personnel are
permitted to see your online account password, and credit card information.
Your other personal and account information may be disclosed to third parties
in limited circumstances. For example, we share your personal and account information
with our service providers and strategic partners and with suppliers and other
entities involved in the transactions you have initiated.
We employ third party companies to perform functions on our behalf. These functions
include order fulfillment, package delivery, marketing assistance, postal and
e-mail delivery, customer service, data analysis, and credit processing. The
third parties we contract for these purposes have limited access to your personal
information and may not use it for other purposes including their own marketing
purposes.
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect
our rights and/or comply with a judicial proceeding, court order, or legal process
served on our Web site.
Reviews and Discussions
If you use our review or discussion areas of the Web site, you should be aware
that any personally identifiable information you submit there can be read, collected
or used by other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the personally identifiable information
you choose to submit in these forums. If you would like to have your review
or discussion thread removed at any time, please contact customer support at
support@discovertrade.com. All reviews and discussion posting are reviewed by
Web site personnel before posting.
Communications from our Web site
We collect your e-mail address and the other information that you provide in
order to respond to your communication and if there is an issue with your order.
You may not opt-out of receiving these communications. We do not send any promotional
emails or newsletters from our Web site.
Protection
We use 128-bit encryption technology and Secure Socket Layers (“SSL”)
in all areas where your personal and account information is required.
In addition, your personal and account information and transaction history are
kept behind our firewall. All transaction information is processed under encrypted
channels, although you may choose unencrypted processing.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method
of transmission over the internet is 100% secure, however. Therefore, while
we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
Feedback
To leave feedback with us please go to the following URL, http://www.discovertrade.com/contactus.asp
to leave your comments and concerns. Please note that messages become our property
and, unless you direct otherwise, may be used by us for promotional purposes.
Updating Personal Information
Customers may change or review their stored account information such as street
address or e-mail address through our website by visiting our My Account in
the Member Menu once the member is logged into their account. You must have
your username and password in order to access your account. In the event you
forget both your username and password, please contact our customer support
for assistance at support@discovertrade.com.
Discover Trade
1543 Ogden Rd
Montrose, CO 81401
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